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Return Policy

CloseQuest Return Policy

  1. All returns should be initiated within 3 business days of receiving the item.
  2. A return can be initiated from the My Dashboard tab if the item was delivered under the following conditions:
    1. Item arrived damaged
    2. Item is defective
    3. The wrong item was sent
    4. Item is not as described
  3. The shipping and handling charges are non-refundable.
  4. The refund will be issued to the original form of payment once the item is shipped. Depending on your bank's processing time, the refund may take 5-10 business days to reflect on your account.
  5. For other queries, contact us at support@closequest.com.
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